We want all our customers to be happy and pleased with the quality of the product they have received from FabAngels, if you’re not happy we are not happy, and we will aim to do everything we can to fix it for you.
Free UK Shipping – expected delivery time is 5-7 business days. The shipping time includes manufacturing process, handling and shipping. Free shipping depends on the quantity of items you order and may be subject to change if you purchase more than 3 items in a single purchase, this can be confirmed at checkout. If you need your products sooner then you can opt for our express shipping (+£2.99) which will get your item to you within 3-5 business days or alternatively opt for our most secure option, Express tracked & signed (+£4.99) this option will require a customer signature on arrival.
International Shipping – the cost of shipping Internationally varies depending on your country of residence, please review our shipping matrix below and check how much it will be for you. In order to check precise shipping cost, the chosen product must be added to the cart.
All parcels are securely packed to a high standard and sent by Royal Mail International Tracked & Signed.
|United Kingdom||Free Shipping|
|Republic of Ireland||£20|
|United States & Canada||£20|
|Far East & Asia||£25|
|Rest of the World||£25|
You may return a Holder within 30 calendar days of delivery and you will receive 100% refund. The product is eligible for return if it is in the original state and has not been used. Return Holders need to be sent at the customer’s own expense. Our FabAngel Cards are non-refundable due to the personalised nature so please ensure all spelling, DOB, DOD etc are correct before moving your order to checkout as your item will be sent to the print studio after this stage.
Return Packaging – Please write down your full shipping details on the package as per your order and put a note with your order number inside it.
The address for return is:
44 Haymarket Street, Carntyne, Glasgow, G326pt
After we receive the package, we will contact you to confirm that your order has been cancelled. Your refund should be transferred to you within 14 days of cancellation; however, we will do our best to do it asap.